NetworkPlus

‘JHAH NetworkPlus’ will, for the first time, give you instant access to the status of your, your family’s, and your dependent’s claims via a Patient Portal, an easy-to-use platform based on industry-leading technology.

This ensures you are much more informed and have greater visibility of how your policy benefits you, your family, and your dependents. Up to now, your provider’s Patient Relations Team has managed the claims process.

There will be no change to the health benefits for yourself, your family, or your dependents, and any current or planned treatment will continue. 

You will remain with your current nominated facility, with annual options per your current policy.

To ensure time for all MDF Network Providers and patients to understand the changes and how to use the platform, JHAH is launching this portal to the different providers’ beneficiaries one by one before gradually introducing JHAH NetworkPlus across the MDF Network.

After the initial NetworPlus launch email, you will receive more communication regarding the final launch date of the ‘NetworkPlus’ portal for your designated medical provider and who to contact for any support.

In the meantime, nothing changes. You will continue to use the services you do now and receive the same quality healthcare. JHAH will provide further information to support you ahead of the launch of JHAH NetworkPlus with your healthcare facility.