You will receive confirmation of your clinic appointment by SMS and/or email. If you need to cancel or reschedule, use MyChart or call 800-305-4444 at least 24 hours before your appointment.
Arrive 15 minutes before your appointment and go directly to the reception area to check in/register. Within five minutes, a member of our nursing staff will carry out a physical assessment and check your medical history with you. You will then have a wait of around 20 to 30 minutes before meeting your surgeon.
Your meeting with the surgeon will last about 20 minutes, and will give us a chance to talk through with you how things will progress, and set out a treatment plan. We may be able to provide a diagnosis at this first visit, but often additional testing may be needed before this is possible. Often, this can be done on the same day, but sometimes you might need to make a separate appointment or special preparation. Before you leave, the team will give you detailed instructions about what will happen next. If you need surgery, your surgeon will arrange it.