Patient Relations
In response to the elevated risk level of COVID-19, JHAH has accelerated the launch of MyChart Video Visit, offering you secure, virtual face-to-face interactions with a primary care physician from the comfort of your own home. MyChart Video Visit is now being offered for Primary Care and Psychiatry.
Primary Care Video Visit is a great fit for
Booking a Primary Care Video Visit in MyChart is no different than booking a regular visit in MyChart.
Specialty Care Video Visit is a great fit for patients with
MyChart Video Visits are currently not available for Obstetric or Ophthalmology patients.
*JHAH policy requires a parent/guardian to be present during a Video Visit for patients younger than 18 years of age.
With just a few online clicks from my home in Dhahran, I had booked myself on a virtual visit to Johns Hopkins Aramco Healthcare for an online consultation with a human doctor of my choice.
Besides the safety offered by online consultations, there are other benefits — not needing to travel, wait in waiting rooms, and the convenience and simplicity of what feels like a Face-Time session.
As with any new and emerging technology, there may be some connectivity challenges to overcome. If you need help with your Video Visit, please contact MyChart Help Desk on 800-305-4444, extension 8 (during working hours).
If you have a customer service concern, please contact Patient Relations or call 800-305-4444, extension 6 (during working hours).
If you don’t require a visit but need medical advice
