Dhahran Primary Care Clinic | Johns Hopkins Aramco Healthcare
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Dhahran Primary Care Clinic

We would like to welcome you and your family to our Johns Hopkins Aramco Healthcare (JHAH) Primary Care Clinic at Dhahran. With many years of health experience, and access to an extensive range of first-class services and facilities, our Primary Care team is here to partner with you and your family on your journey towards long-term health and wellbeing.

Our mission is to enhance your wellbeing through a comprehensive approach to mental and physical health. Prevention is the first step, and we provide a range of wellness programs, including early-detection screening, weight loss, smoking cessation and pregnancy wellness.

What would you like to do today in MyChart?

Make an appointment

Make an appointment ›
Order your medication refill

Order your medication refill ›
View your laboratory results

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Talk about specific health issues

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Dhahran Primary Care Clinic 

We offer a personal level of healthcare that aims to avoid you seeing a different member of staff each time you visit, and enables you to build a close relationship with your caregivers. Led by your Primary Care physician, our Care Team model brings together doctors, case managers, practice coordinators and schedulers, to work with you as a team. This ensures continuity of care, which is associated with better long-term health and wellbeing.

Should you or your family suffer serious illness, our medical team’s expert knowledge and long-term understanding of your medical history and background will mean you can be treated more effectively.

As well as offering a range of clinics and wellbeing programs, Primary Care at Dhahran provides essential services such as a pharmacy, screening tests and immunizations. JHAH is also here for you and your family in your home, your office, or on-the-go, through our online health portal, MyChart.

Find your way with Tareeqi

Get Tareeqi, Johns Hopkins Aramco Healthcare’s digital wayfinding app, and let your phone guide you through your visit at JHAH Dhahran Primary Care. The app is available for iOS and Android devices.

We are listening... and we are changing

We have now introduced extended hours to our Primary Care services in both Al-Hasa and Dharan to improve access to care for eligible medical recipients. We will soon be extending this to our other facilities. 

Extended hours and appointment booking

 Dhahran Primary Care service hours are now from 7 a.m. to 7 p.m. during the week.

Adult Walk-in

  • Saturday - Thursday: 7 a.m. to 9 p.m.
  • Friday and Saturday: 9 a.m. to 9 p.m. 

Pediatric Walk-in

  • Saturday - Thursday: 7 p.m. to 9 p.m.
  • Friday and Saturday: 9 a.m. to 9 p.m. 

Book your and your dependents' appointments through MyChart.



Dhahran Primary Care Services

Primary Care Clinic

Our Primary Care Clinic at Dhahran has a proud history of providing exceptional healthcare to Saudi Aramco employees and their families. As well as being home to a team of expert clinicians who can diagnose and treat a wide range of illnesses, we provide a series of wellness programs, as well as important everyday services, including a pharmacy, laboratory testing, immunizations and pediatric care.

See our Primary Care Clinic map

Opening hours

Primary Care:  Sunday – Thursday: 7 a.m. – 7 p.m.

Walk-in Care

Walk-in Care is available to all JHAH registered patients who have an urgent but non-life threatening condition that does not require immediate emergency medical care.

Services such as routine check-ups, referrals of any kind to specialty services, medication refills, and laboratory test results are not offered at the Walk-in Care. If you require any of these services, kindly schedule a Primary Care Clinic appointment with your Primary Care physician.

In case you experience an urgent medical condition out of hours, visit JHAH Emergency Services.

You can find Walk-in Care next to the Primary Care Clinic's main entrance. Get the map of Primary Care Clinic

Opening hours

Adult Walk-in:

  • Sunday - Thursday: 7 a.m. to 9 p.m.
  • Weekends & holidays: 9 a.m. to 9 p.m. 

Pediatric Walk-in:

  • Sunday - Thursday: 7 p.m. to 9 p.m.
  • Weekends & holidays: 9 a.m. to 9 p.m. 

Walk-in last registration is 30 minutes before clinic closing. 

Specialty services

As part of our consolidated services, if you are referred to an ear, nose and throat (ENT) specialist  or an ophthalmologist by your Primary Care physician, you can immediately go to our Primary Care reception area to book an appointment to be seen by the specialist in Primary Care, Building 50. If the physician has an opening, you can be seen on the same day.

Find out more about our specialty care services

Health Education / Nurse Clinic

If you require more in-depth guidance towards managing your health goals, you can seek a referral to our Health Education / Nurse Clinic, or refer yourself. Our friendly and knowledgeable nurses offer advice on everything from diet and nutrition to home care. 

 

Pharmacy services

Our main Primary Care pharmacy offers a welcoming environment with an individual consultation for each patient, and is open seven days a week for your convenience. There are also smaller pharmacies located inside the Specialty Clinics building at JHAH Dhahran.

Opening hours

Primary Care Pharmacy:
Sunday – Thursday: 7 a.m. – 9 p.m.
Friday and Saturday: 9 a.m. – 9 p.m.

Specialty Clinic Pharmacies:
Sunday – Thursday: 7 a.m. – 6 p.m.

To minimize any waiting time, we recommend that you request your medication/refill in advance of your visit, by using MyChart. Alternative contact details can be found on our Contact Us page.

Medication Management Clinic:
Sunday – Thursday: 7 a.m. – 3:30 p.m.

At Dhahran Primary Care pharmacy's Medication Management Clinic, you can discuss your medication or request a prescription in complete confidence.

Find out more about JHAH’s pharmacy services

Laboratory and screening tests

During your visit, your doctor or nurse may request tests to help find out more about your condition. This could be anything from a simple blood test or urine sample to a full body scan, and will either be carried out straightaway or scheduled for a later date. Our expert medical staff will talk you through the procedure, make sure you are comfortable during the test, and then give you time to recover afterwards should you need it.  

Opening times

Collection Laboratory: 
Sunday – Thursday: 7 a.m. – 6 p.m.

Discover more about JHAH’s laboratory services, including how to collect your results

Immunizations

Whether you want to reduce your chances of catching flu during the winter months, or protect your family from diseases while travelling abroad, our dedicated Immunization Room can provide vaccinations. Located close to the main reception, the room includes eight immunization cubicles and a comfortable waiting area.

To arrange a vaccine log in to MyChart

Alternative contact details can be found on our Contact Us page

Children’s care

Treating a sick child requires a special set of skills, but you can rest assured that our dedicated team of pediatricians will provide the best possible care. Whether your child is suffering from an ailment or requires a vaccination, they will be treated with compassion and sensitivity. We also encourage regular Well Child Visits, so that we can monitor your child’s health at different stages of their growth.

Find out more about our pediatric services

Amenities and services

We have taken great care to provide amenities and services to make your visit to Primary Care as convenient as possible. 

Car parking

If you are traveling by car, you will find free parking around the Primary Care Clinic, with car parks to the north, south-east and west of the buildings. In the event that you cannot find a space, there are further car parks around the main hospital building and Speciality Clinics building.  

See our car parking map

Food and drink

If you are feeling thirsty or hungry while you wait to be seen – and you have not been asked to fast before your treatment – hot and cold refreshments are available at our coffee shop, located in the eastern wing of the Primary Care Clinic. You will also find vending machines stocking drinks and snacks.   

Play area

Children can become restless if they are asked to wait for any length of time, which is why we have created a fun play area. For use by children aged two to six, it provides a safe and entertaining space – and there is a seating area for parents just outside.

Medical interpreters

To ensure you clearly understand any medical advice and ask any questions you may have, we provide dedicated interpreters who can translate information from Arabic to English, and vice-versa. If you require this service, please ask at Primary Care reception or speak to a nurse. 

Available Saturday – Wednesday: 7:30 a.m. – 3:30 p.m.

View a map of the site to see all of our amenities

Home Healthcare

Johns Hopkins Aramco Healthcare (JHAH) Dhahran Health Center offers Home Healthcare to our patients who cannot visit our health center. Home Healthcare trained JHAH healthcare professionals come to your home and provide services such as dressing changes and blood draws.

To find out if you or a loved one is eligible for Home Healthcare, speak to your Primary Care Physician at the Dhahran Health Center.

Home Healthcare is associated with multiple benefits for the patient, including better quality of life, reduced stress, and greater satisfaction.

If you would like to request more information, please book an appointment and talk to your primary care physician.

Book appointment

  

 

Dhahran Primary Care Services

Clinics

Primary Care Clinic

Our Primary Care Clinic at Dhahran has a proud history of providing exceptional healthcare to Saudi Aramco employees and their families. As well as being home to a team of expert clinicians who can diagnose and treat a wide range of illnesses, we provide a series of wellness programs, as well as important everyday services, including a pharmacy, laboratory testing, immunizations and pediatric care.

See our Primary Care Clinic map

Opening hours

Primary Care:  Sunday – Thursday: 7 a.m. – 7 p.m.

Walk-in Care

Walk-in Care is available to all JHAH registered patients who have an urgent but non-life threatening condition that does not require immediate emergency medical care.

Services such as routine check-ups, referrals of any kind to specialty services, medication refills, and laboratory test results are not offered at the Walk-in Care. If you require any of these services, kindly schedule a Primary Care Clinic appointment with your Primary Care physician.

In case you experience an urgent medical condition out of hours, visit JHAH Emergency Services.

You can find Walk-in Care next to the Primary Care Clinic's main entrance. Get the map of Primary Care Clinic

Opening hours

Adult Walk-in:

  • Sunday - Thursday: 7 a.m. to 9 p.m.
  • Weekends & holidays: 9 a.m. to 9 p.m. 

Pediatric Walk-in:

  • Sunday - Thursday: 7 p.m. to 9 p.m.
  • Weekends & holidays: 9 a.m. to 9 p.m. 

Walk-in last registration is 30 minutes before clinic closing. 

Specialty services

As part of our consolidated services, if you are referred to an ear, nose and throat (ENT) specialist  or an ophthalmologist by your Primary Care physician, you can immediately go to our Primary Care reception area to book an appointment to be seen by the specialist in Primary Care, Building 50. If the physician has an opening, you can be seen on the same day.

Find out more about our specialty care services

Health Education / Nurse Clinic

If you require more in-depth guidance towards managing your health goals, you can seek a referral to our Health Education / Nurse Clinic, or refer yourself. Our friendly and knowledgeable nurses offer advice on everything from diet and nutrition to home care. 

 

Pharmacy services

Our main Primary Care pharmacy offers a welcoming environment with an individual consultation for each patient, and is open seven days a week for your convenience. There are also smaller pharmacies located inside the Specialty Clinics building at JHAH Dhahran.

Opening hours

Primary Care Pharmacy:
Sunday – Thursday: 7 a.m. – 9 p.m.
Friday and Saturday: 9 a.m. – 9 p.m.

Specialty Clinic Pharmacies:
Sunday – Thursday: 7 a.m. – 6 p.m.

To minimize any waiting time, we recommend that you request your medication/refill in advance of your visit, by using MyChart. Alternative contact details can be found on our Contact Us page.

Medication Management Clinic:
Sunday – Thursday: 7 a.m. – 3:30 p.m.

At Dhahran Primary Care pharmacy's Medication Management Clinic, you can discuss your medication or request a prescription in complete confidence.

Find out more about JHAH’s pharmacy services

Laboratory and screening tests

During your visit, your doctor or nurse may request tests to help find out more about your condition. This could be anything from a simple blood test or urine sample to a full body scan, and will either be carried out straightaway or scheduled for a later date. Our expert medical staff will talk you through the procedure, make sure you are comfortable during the test, and then give you time to recover afterwards should you need it.  

Opening times

Collection Laboratory: 
Sunday – Thursday: 7 a.m. – 6 p.m.

Discover more about JHAH’s laboratory services, including how to collect your results

Immunizations

Whether you want to reduce your chances of catching flu during the winter months, or protect your family from diseases while travelling abroad, our dedicated Immunization Room can provide vaccinations. Located close to the main reception, the room includes eight immunization cubicles and a comfortable waiting area.

To arrange a vaccine log in to MyChart

Alternative contact details can be found on our Contact Us page

Children’s care

Treating a sick child requires a special set of skills, but you can rest assured that our dedicated team of pediatricians will provide the best possible care. Whether your child is suffering from an ailment or requires a vaccination, they will be treated with compassion and sensitivity. We also encourage regular Well Child Visits, so that we can monitor your child’s health at different stages of their growth.

Find out more about our pediatric services

Amenities and services

We have taken great care to provide amenities and services to make your visit to Primary Care as convenient as possible. 

Car parking

If you are traveling by car, you will find free parking around the Primary Care Clinic, with car parks to the north, south-east and west of the buildings. In the event that you cannot find a space, there are further car parks around the main hospital building and Speciality Clinics building.  

See our car parking map

Food and drink

If you are feeling thirsty or hungry while you wait to be seen – and you have not been asked to fast before your treatment – hot and cold refreshments are available at our coffee shop, located in the eastern wing of the Primary Care Clinic. You will also find vending machines stocking drinks and snacks.   

Play area

Children can become restless if they are asked to wait for any length of time, which is why we have created a fun play area. For use by children aged two to six, it provides a safe and entertaining space – and there is a seating area for parents just outside.

Medical interpreters

To ensure you clearly understand any medical advice and ask any questions you may have, we provide dedicated interpreters who can translate information from Arabic to English, and vice-versa. If you require this service, please ask at Primary Care reception or speak to a nurse. 

Available Saturday – Wednesday: 7:30 a.m. – 3:30 p.m.

View a map of the site to see all of our amenities

Home Healthcare

Johns Hopkins Aramco Healthcare (JHAH) Dhahran Health Center offers Home Healthcare to our patients who cannot visit our health center. Home Healthcare trained JHAH healthcare professionals come to your home and provide services such as dressing changes and blood draws.

To find out if you or a loved one is eligible for Home Healthcare, speak to your Primary Care Physician at the Dhahran Health Center.

Home Healthcare is associated with multiple benefits for the patient, including better quality of life, reduced stress, and greater satisfaction.

If you would like to request more information, please book an appointment and talk to your primary care physician.

Book appointment

  

 

3 steps to making a first appointment

  1. Register with Dhahran Primary Care

  2. Choose a doctor

  3. Schedule an appointment

If you have not made an appointment with JHAH before, visit our Becoming a Patient page

For your convenience, we have extended hours for Primary Care and weekend hours for selected specialty services. If you would like to schedule an appointment with your Primary Care physician, the easiest way is through our MyChart health portal. MyChart empowers you to manage and monitor your health, with more than 20 functionalities available, including appointment booking, medication requests, laboratory test results and communication with your clinicians.

Alternatively, you can call our Centralized Contact Center 

If you cannot attend an appointment, please let us know – you could be freeing up a slot for another grateful patient. Do not forget to arrive 15 minutes before your scheduled appointment. If you are late, you will need to reschedule.

Opening hours

Directions Get Primary Care Map Get directions with MyWay

Walk-In Care Clinic

Open now

The last registration is 30 minutes before the clinic closes.

Sun 7 a.m. - 9 p.m.
Mon 7 a.m. - 9 p.m.
Tue 7 a.m. - 9 p.m.
Wed 7 a.m. - 9 p.m.
Thu 7 a.m. - 9 p.m.
Fri 9 a.m. - 9 p.m.
Sat 9 a.m. - 9 p.m.
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 9 a.m.
  • 9 p.m.
  • 9 a.m.
  • 9 p.m.

Primary Care - Telehealth Visits

Open now

Video and Telephone Visits are available for Primary Care. Book through MyChart or call 800-305-4444.

Sun 7 a.m. - 6 p.m.
Mon 7 a.m. - 6 p.m.
Tue 7 a.m. - 6 p.m.
Wed 7 a.m. - 6 p.m.
Thu 7 a.m. - 6 p.m.
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 6 p.m.
  • 7 a.m.
  • 6 p.m.
  • 7 a.m.
  • 6 p.m.
  • 7 a.m.
  • 6 p.m.
  • 7 a.m.
  • 6 p.m.
 Closed Closed

Primary Care Clinic

Closed now

COVID-19 temporary service change: Non-urgent appointments at the clinic are suspended. Video and Telephone Visits are available for Primary Care. Walk-in Care clinic for urgent non-life-threatening cases and Emergency Medical Services (EMS) for emergencies.

Sun Closed
Mon Closed
Tue Closed
Wed Closed
Thu Closed
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
Closed Closed Closed Closed Closed Closed Closed

Emergency Medical Services

Open now

Seven days of the week: 24 hours

Sun 24 hours
Mon 24 hours
Tue 24 hours
Wed 24 hours
Thu 24 hours
Fri 24 hours
Sat 24 hours
Sun Mon Tue Wed Thu Fri Sat
24 hours 24 hours 24 hours 24 hours 24 hours 24 hours 24 hours

Primary Care Pharmacy

Open now

Sun 7 a.m. - 9 p.m.
Mon 7 a.m. - 9 p.m.
Tue 7 a.m. - 9 p.m.
Wed 7 a.m. - 9 p.m.
Thu 7 a.m. - 9 p.m.
Fri 9 a.m. - 9 p.m.
Sat 9 a.m. - 9 p.m.
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 7 a.m.
  • 9 p.m.
  • 9 a.m.
  • 9 p.m.
  • 9 a.m.
  • 9 p.m.

Medication Management Clinic

Open now

Weekends: No service

Sun 7 a.m. - 3:30 p.m.
Mon 7 a.m. - 3:30 p.m.
Tue 7 a.m. - 3:30 p.m.
Wed 7 a.m. - 3:30 p.m.
Thu 7 a.m. - 3:30 p.m.
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 3:30 p.m.
  • 7 a.m.
  • 3:30 p.m.
  • 7 a.m.
  • 3:30 p.m.
  • 7 a.m.
  • 3:30 p.m.
  • 7 a.m.
  • 3:30 p.m.
 Closed Closed

Anticoagulation Clinic

Closed now

Weekends: No service COVID-19 temporary service change: No service

Sun Closed
Mon Closed
Tue Closed
Wed Closed
Thu Closed
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
Closed Closed Closed Closed Closed Closed Closed

Collection Laboratory

Open now

Weekends: No service.

Sun 6:30 a.m. - 6:45 p.m.
Mon 6:30 a.m. - 6:45 p.m.
Tue 6:30 a.m. - 6:45 p.m.
Wed 6:30 a.m. - 6:45 p.m.
Thu 6:30 a.m. - 6:45 p.m.
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
  • 6:30 a.m.
  • 6:45 p.m.
  • 6:30 a.m.
  • 6:45 p.m.
  • 6:30 a.m.
  • 6:45 p.m.
  • 6:30 a.m.
  • 6:45 p.m.
  • 6:30 a.m.
  • 6:45 p.m.
 Closed Closed

Specialty Clinics

Open now

COVID-19 temporary service change: Non-urgent appointments suspended. Weekends: No service.

Sun 7 a.m. - 4 p.m.
Mon 7 a.m. - 4 p.m.
Tue 7 a.m. - 4 p.m.
Wed 7 a.m. - 4 p.m.
Thu 7 a.m. - 4 p.m.
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
 Closed Closed

Specialty Clinics Pharmacy

Open now

Weekends: No service

Sun 7 a.m. - 4 p.m.
Mon 7 a.m. - 4 p.m.
Tue 7 a.m. - 4 p.m.
Wed 7 a.m. - 4 p.m.
Thu 7 a.m. - 4 p.m.
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
  • 7 a.m.
  • 4 p.m.
 Closed Closed

Home Healthcare

Open now

COVID-19 temporary service change: Home Healthcare service hours have changed. Home care medications are now being delivered with your nurse. Weekends: No service

Sun 7 a.m. - 7 p.m.
Mon 7 a.m. - 7 p.m.
Tue 7 a.m. - 7 p.m.
Wed 7 a.m. - 7 p.m.
Thu 7 a.m. - 7 p.m.
Fri Closed
Sat Closed
Sun Mon Tue Wed Thu Fri Sat
  • 7 a.m.
  • 7 p.m.
  • 7 a.m.
  • 7 p.m.
  • 7 a.m.
  • 7 p.m.
  • 7 a.m.
  • 7 p.m.
  • 7 a.m.
  • 7 p.m.
 Closed Closed
About MyChart

Your online health portal

JHAH MyChart empowers you to manage your healthcare through an easily accessible online portal. You can view a summary of your clinic visits, receive reminder notices for important preventive health actions and even improve your medication management.


Find out more about MyChart

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